Terms and Conditions – Stirring Stuff

By booking a course you are agreeing to the following terms and conditions. (We reserve the right to make minor changes to the content of the course and prices without notice).

1. Class booking and gift voucher cancellation policy

Once bookings are made for either a class or a gift voucher we regret that no refunds will be given. Amendments to bookings may be made up to 28 days prior to the date of the class. You are welcome to send someone else in your place if a future date is not suitable.

Gift vouchers may be used to purchase a class or products from our on-line shop. They are not refundable or exchangeable for cash.

Where you are unable to attend a class due to illness or adverse weather conditions or other personal circumstances our booking and cancellation policy will still apply.

In the unlikely event that we have to cancel a course (for example as a result of illness or adverse weather conditions) we will endeavor to provide a suitable alternative within a reasonable period of time. Should this not be possible, you will be entitled to a full refund of fees. We are not liable for any other costs or expenses that you may incur. We recommend you take out insurance to cover cancellations of travel or overnight accommodation. Please check with your credit card provider.

2. On-line shop orders, returns and refunds

Subject to stock availability, we aim to dispatch orders within three working days after the order was placed. You will receive e-mail confirmation of your order once dispatched.

If you are not fully satisfied with your purchases and wish to request a full or partial refund for items you can do so by returning the items to us, unopened and unused within 14 working days of receipt of your order. We regret that we are unable to refund the costs of returning the items to us unless the goods are faulty. We recommend that you obtain a proof of posting when returning items to us for a refund.

3. Payment

Payment must be made in full at the time you make the booking. We do not take provisional bookings; you can only have a confirmed booking once payment is made in full. Cheques should be made payable to Stirring Stuff and posted to the address below. We accept MasterCard/Visa/Switch/Solo/Maestro cards.

4. Adult Courses

You must be over 18 years of age to attend an adult course. Exceptionally we may agree to 16-18 year olds attending adult courses.

5. Young People’s courses

You must be in the age range indicated and have parental/guardian consent (using our written booking form) to attend.

6. Health and safety Liability

Sensible clothing should be worn – we will not be liable for damage to your clothing. Please wear shoes with flat; non-slip soles not open toed shoes, which do not cover your toes. We cannot let you join a course if you have inappropriate footwear. Long hair needs to be tied back. You will be given a briefing on health and safety in the kitchen prior to the course commencing.

Our courses are hands on and involve heat and normal kitchen equipment. All participants are expected to listen carefully and obey instructions given. Inevitably there is a risk of accidents occurring. We expect you to take all reasonable care in the kitchen to avoid this happening. You agree that we shall be under no liability whatsoever, for loss, injury or damage to you or your property whether in respect of any neglect, act of omission by us or otherwise.

7. Standard of Behaviour

We expect you to behave sensibly and appropriately at all times. If for any reason we are unhappy about your behavior you may be required to leave the premises immediately.

8. Special Dietary Requirements/ Allergies

We cannot adjust courses for special dietary requirements unless previously agreed. We will of course, be happy to discuss course content with you to help you understand what is involved. If you have allergies please let us know in advance.

There may be traces of nuts or other ingredients and if you have an allergy you attend at your own risk.

9. Things to let us know about in advance

If you are disabled (the premises have been adapted for wheelchair access), are diabetic, have epilepsy, are pregnant or have any other issue or illness you think you should tell us about please let us know in advance.

10. We Provide

Utensils, knives, equipment and aprons are provided for all courses. Ingredients are provided unless indicated.